Replacement of goods

Replacement of goods

1. It is possible to exchange goods purchased from the Store.

2. Only goods with no signs of use can be exchanged.

3. Exchange is possible only for goods in the same category and at the same price. If you want to exchange for goods from another category and / or at a different price, use the withdrawal option described in the next section: “Right of withdrawal, and then place a new order in the Store”.

4. 
   The Seller should be informed about the desire to use the exchange of goods by sending an e-mail to:
   
   elenagorzycka@gmail.com
   
   .
   

5. Goods for exchange should be sent back or personally delivered to the address of the Seller, ie:
   Lena Gorzycka Jewels, 01-793, Warsaw, ul. Rydygier, 11A / 248.

6. The shipment must be accompanied by the following information: name, address to which the exchanged goods are to be sent, telephone number, e-mail address and the number of the order placed, as well as information on which product the exchange is to be made.

7. The cost of delivering the replacement goods to the Seller shall be borne by the customer, while the cost of delivering the replacement goods to the customer within the country shall be borne by the Seller. If the shipment is to be sent abroad, the Buyer should cover the cost of such shipment according to the With the current delivery price list.

8. Replacement goods will be shipped within 7 business days of receipt of the goods to be exchanged, along with the necessary information listed in Section 6.