Lead times for orders

Lead times for orders

1. Order fulfillment should be understood as the time of manual execution of the ordered goods, to which you must add the number of days of delivery by the selected carrier.

2. The execution of the order is carried out after it has been paid for or after the customer has chosen the option of personal collection with payment on delivery.

3. If the customer chooses to pay in advance for the order placed, payment should be made within 14 days from the date of placing the order. If payment is not made by this date in accordance with Art. 492 of the Civil Code of April 23, 1964. (Journal of Laws No. 16, item 93, as amended), the Seller may withdraw from the contract, and thus the transaction is considered obsolete and will be canceled.

4. Preparation of the order for shipment or for personal pick-up by the customer is from 2 to 4 working days counting from the moment of sending to the customer’s e-mail address indicated by the customer when placing the order information about receiving payment for the ordered goods or from the moment of receiving information from the customer about choosing the option of personal pick-up with payment on delivery. In special cases, it may take up to 30 (thirty) days to prepare an order. In this case, the customer will be informed at the e-mail address provided in the order about the extension of his order.